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In the United Kingdom today
car insurance brokers remain an important
channel to buy car insurance. Gone are the days when brokers monopolised
the car insurance market on the high street. Instead, Direct Insurers
and intermediaries now offer competing products through a variety of
distribution channels including online, call centre and supermarkets.
Insurance Brokers in response to this competition have sought to offer
their products and services through the same distribution channels with
the exception of the supermarket and implemented similar technology
to ensure the customer receives a good experience.
One major advantage of a typical insurance broker
compared to a
direct insurer is the fact that they are able to find the
most competitive quote from their panel of leading insurers which can
sometimes include
companies and Lloyds syndicates thus saving the customer time and possibly
money shopping around. Another advantage is the correct perception
that brokers can often source insurance quotes for those who are deemed
a high risk by some direct insurers and intermediaries. Examples of
this are cars which have been modified, imported, customised, or drivers
who have a number of driving convictions.
Some brokers offer additional services such as assisting with claims
and helping with other insurance matters. It is worth noting that all
car insurance brokers are regulated by the Financial
Services Authority.
In addition many have opted to belong to the British
Insurance Brokers Association commonly known as BIBA who represent the interests of members
and their customers. One of the main aims of BIBA is to comply with
FSA regulation and ensure high standards of insurance practice.
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