Direct line who are regulated by the Financial Services Authority are one of the biggest vehicle insurance companies in the UK and offer competitive car breakdown cover to new and existing customers. In common with other big brands, this breakdown service is provided in association with an existing company who already operate in the market place. In the case of Direct Line this is Green Flag Motoring Assistance.

What makes this insurance company different from other providers? Direct Line claims to respond to a car breakdown call within 40 minutes, 24 hours a day, 365 days a year with priority given to vulnerable callers such as the disabled, young families, or single women. There is also the added benefit of a 10% no claims discount provided no call outs have been made in the first year.

All of the products offered are based on vehicle cover. Therefore, should your car breakdown, assistance can be summoned regardless of who is driving the car. For an addition premium, Direct Line also offers personal cover to individuals and partners which allows policyholders to drive any car or travel as a passenger and request help.

There are five car breakdown insurance products to choose from and these range from the basic service which is roadside assistance to European breakdown.

Any customers who decide to cancel their policy are entitled to a refund calculated on a pro-rata basis less a charge of 25% of the annual breakdown insurance premium on the basis that they have not used the service.